V Insurance

Call +61 (2) 8599 8660 or 1300 945 547

How to make a claim

Personal Accident

If you are a member of a Judo Australia State / Territory Association and you have suffered an injury whilst participating in an official JA activity (including training, tournaments, or other sanctioned activities) please follow the below steps to lodge a Personal Accident claim.

Please refer to the Policy Wording for policy terms, conditions and exclusions

Step 1:
Download a JA Personal Accident claim form:


Step 2:
Complete each section of the claim form. Please be advised that incomplete claim forms may cause a delay in processing your claim.

Step 3:
Please return your Personal Accident claim form and supporting documentation to Judo Australia to sign:

Judo Australia
AIS Combat Centre
PO BOX 176
Phone: (02) 6160 0528              
Email: georgia.duffy@ausjudo.com.au

Step 4:
Judo Australia will sign your claim form to confirm your membership, and will forward your claim form onto the claims handler, Fullerton Health Corporate Services.

Fullerton Health Corporate Services 
Level 10
33 York Street
Sydney NSW 2000
Phone: (02) 8256 1775
Email: claims@fullertonhealthcs.com.au

Step 5:  
Fullerton Health Corporate Services will confirm receipt of your claim form and advise whether they require further information.

For assistance with your Personal Accident claim form please contact V-Insurance Group.  Phone: (02) 8599 8660 or local call cost only 1300 945 547

For existing claims enquiries please contact Fullerton Health on (02) 8256 1775.

Important information

The Health Insurance Act (Cth) 1973 does not permit the insurer to contribute to any charges covered, or partially covered by Medicare. Please refer to the table below for some common examples:

Non-Medicare Medical Items; claimable as per the Personal Accident policy wording

Items covered by Medicare; not claimable through the Personal Accident Policy




Public Hospitals


Surgeon & Surgeon’s Assistant

Private Hospital Accommodation




MRI Scans*

MRI Scans*

*MRI scans are generally covered through Medicare; however please check with your treating physician, as sometimes the provider is not registered with Medicare.

In addition, there will be no refund in respect of any expense to which the National Health Act (Cth) 1953 or any of the regulations made there under apply.


If an incident occurs where you are being held liable by a third party you should contact V-Insurance Group as soon as possible on (02) 8599 8660 or local call cost only 1300 945 547.

The payment of the excess is the responsibility of the defending party and will not be paid by the Judo Australia, unless otherwise agreed. This excess must be paid up front by the defending party prior to the claim being processed.

For all policy coverage queries or details on how to make a claim, please contact V-Insurance Group; Insurance broker for Judo Australia

V-Insurance Group Pty Ltd
Level 25, Angel Place 123 Pitt Street Sydney NSW 2000
Phone: (02) 8599 8660 or local call cost only 1300 945 547
Fax: (02) 8599 8661
Email: sports@vinsurancegroup.com